How do I start the process of opening a corporate account with Trumia?
- You can initiate the process directly on Trumia Online Onboarding.
What information do I need to provide initially?
You will need to provide:
- Mobile number
- Email address
- Company Name
- Company Type
What happens after I provide the initial information?
- You will receive an OTP on the mobile number you provided to verify your identity. The system will also check if you have previously started an application.
What if I have already started an application?
- If you have already started an application, you will be directed to complete the remaining sections.
What details are required in the application form?
Company Information:
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Corporate Name
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Trading Name
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Industry
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Entity Type
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Nature and Description of Business
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NACE Code
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Company Website
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Number of Employees
Company Address:
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Registered and Correspondence Addresses (if different)
Contact Details:
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Company Phone and Email
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Contact Person Name, Surname, Phone, and Email
Incorporation Details:
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Registration Number, Date, and Country
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Regulator and License Information (if applicable)
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Stock Exchange Information (if applicable)
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VAT Number
Company Group Information:
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Related Party Information
AML and Financial Information:
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Annual Revenue, Source of Funding, Source of Wealth
Projected Financial Information:
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Purpose of Account, Incoming/Outgoing Fund Details, Required Currencies
Common Reporting Standards (CRS):
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Tax Residency, Tax Identification Number, Financial Institution Type
FATCA Declaration:
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FATCA Form (to be emailed to clientservices@trumia.com)
UBOs and Signatories:
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Personal and Contact Information, Ownership Details, Document Upload
Directors:
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Personal and Contact Information, Document Details
Internet Banking Users:
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Admin Information
Corporate Document Upload:
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Upload required documents for review.
What documents do I need to upload?
- You will need to upload documents such as your company's Certificate of Registration, Memorandum & Articles of Association, audited financial statements, and a complete share structure.
What happens after I submit my application?
- The Operations team will review your application to ensure all information matches the provided documents. They will then forward it to the Compliance team for further review.
How will the Ultimate Beneficial Owners (UBOs) complete their identity verification?
- UBOs will receive a Sumsub link on their phone numbers to complete the Identity Verification (IDVA) process.
What is Sumsub and why do I need it?
- Sumsub is a platform used for identity verification. It ensures that the identification process is secure and compliant with regulations.
What happens if there are missing or incorrect documents?
- The Operations team will contact you to provide the missing documents or correct any discrepancies.
How will I know the status of my application?
- You will be kept informed throughout the process by the Operations and Compliance teams. If additional information or documents are needed, they will reach out to you.
For further assistance or any additional questions, please contact us at onboarding@trumia.com, and we will be happy to assist.