To send a payment to a new beneficiary, follow these steps:
- Go to "Manage Beneficiaries": Add the payee to your list.
- Select the Payment Rail:
Local Transfers: (UK Faster Payments and Local DKK Payments)
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- Recipient’s Account Number: The complete bank account number of the recipient.
- Recipient's Sort Code or NCC: The bank code of the recipient's bank.
- Recipient’s Name: The full name of the account holder as registered with their bank.
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SEPA Transfers: (Within the Single Euro Payments Area)
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- Recipient’s IBAN: Required for transfers within the SEPA.
- Recipient’s Name: Full name of the recipient.
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International Cross Border Transfers:
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- Recipient’s Account Number or IBAN: For international transfers, IBAN is often required.
- Recipient’s BIC/SWIFT/NCC Code: Necessary for international wires to identify the recipient’s bank.
- Recipient’s Name: As registered in their bank.
- Recipient’s Address: Required for further validation and processing of international wires.
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Transfers to Other Trumia Clients: (Peer-to-Peer)
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- Recipient’s Trumia Account Number: Only the account number is necessary.
- Recipient's Name:
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- Complete the Details: Provide all required details for the selected payment rail.
- Select "Funds Transfer": After setting up the payee, proceed to send the payment.
If you encounter any issues, please contact our customer support team at clientservices@trumia.com.