Our personal onboarding helps you benefit from a quick and easy online registration process. You can register online by downloading the Trumia App available here.
All you need to complete the registration is your phone and photo ID.
- Your account will be created within minutes.
- You will be asked to enter your Mobile Number, Email and Country of Residence. With these details you can return to the application at a later stage.
- As soon as that is entered, we will be sending you an OTP code to confirm your mobile number.
- You will then see a screen called “Personal Information”. Here is where you will be providing us with your name, surname, Place of Birth and address as per your legal documents.
- As soon as this has been completed, you will be routed through our automated ID verification system, where you can safely and securely upload your Identity Documents.
- The following step would ask you to take a verification selfie, which helps us compare you to your Identification Document.
- You can upload a pdf version of your proof of address document, or take a picture using the inbuilt Sumsub document scanner.
- Please give up to 10 minutes for this screen, since your identity will need to be verified. You can access other apps in the meantime.
- Once your Identity Verification has been completed and verified, you will be taken to the next screen where you can choose the currency, the product that you wish, and some additional KYC questions.
- After this has been completed you and your account has been opened, you will receive an email "WELCOME TO TRUMIA" with instructions on how to log on and access your accounts.
Thank you for onboarding with TRUMIA. In case you require any additional information you can always contact as at clientservices@trumia.com and we will be happy to assist.