Adding a new payee to your Trumia account is simple and can be done through the following steps:
- Log In to Your Account: Open the Trumia Mobile App and log in with your credentials.
- Manage Payees: Select the 'Manage Payees' or 'Add Payee' option.
- Enter Payee Details: You will need to provide all necessary details of the payee, which typically include:
-
Payee Name: The full name of the person or business you are adding.
-
IBAN or Account Number:
P2P: Payments to TRUMIA account holders are made using the TRUMIA account number.
Local: Please use the GBP 8 digit account number for UK, or the 10-14 digit Denmark account numbers for DKK Local.
SEPA: Only an IBAN is required and the SWIFT code is calculated automatically. Please ensure that the IBAN only includes capital letters.
Cross Border: An IBAN and the SWIFT code is required for Cross Border Payments. Please ensure that the bank details only includes capital letters.
- Payment Details: Any other relevant information that may be required to process payments to this payee.
- Confirm Details: Review all the information you have entered to make sure it is accurate. Mistakes in payee information can lead to failed or misdirected payments.
- Save Payee: Once you confirm the details are correct, save the new payee. You may need to authenticate the addition with a PIN or password.
- Start Making Transfers: After the payee is added, you can start making transfers immediately.
By maintaining an updated list of payees in your account, you can ensure faster and more secure transactions. If you have any issues during this process or need assistance, our customer support team is always ready to help.