Step 1: Navigate to Beneficiary Maintenance
- Log in to your Trumia account.
- Select Beneficiary Maintenance from the side menu.
- Click on the yellow + Add a New Beneficiary button.
Step 2: Select Beneficiary Upload
- On the Add a New Beneficiary page, choose Beneficiary Upload from the dropdown menu.
- Click Download File Template to obtain the file structure for bulk uploads.
- Rename the file using the structure Filename-MMM-YYYY (e.g., Partners-NOV-2024)
Step 3: Prepare the Bulk Beneficiary File
- Open the downloaded template in a spreadsheet application (e.g., Excel).
- Fill in the required information based on the column guide below.
CSV File Column Guide
Column Number | Column Name | Description | Format / Example / Options |
---|---|---|---|
1 | Network | Type of transaction network. | Peer to Peer, SEPA, Cross Border, LOCAL |
2 | Beneficiary Type | Specifies whether the beneficiary is an individual or a company. | Individual, Company |
3 | Beneficiary Name | Full name of the beneficiary. | Up to 35 alphanumeric characters and special characters: / - ? : ( ) . , ' + |
4 | Beneficiary Nick Name | Optional nickname for the beneficiary. | Up to 35 alphanumeric characters. |
5 | Beneficiary IBAN / Account Number | Beneficiary's IBAN or account number. | Minimum 4 and maximum 35 alphanumeric characters, no special characters. |
6 | Beneficiary Bank Code / Sort Code | Bank or sort code associated with the beneficiary. | Up to 12 alphanumeric characters, no special characters. |
7 | Bank Country | Country where the beneficiary's bank is located. | Use valid ISO country codes (e.g., FRA, AUT, DNK). |
8 | Beneficiary Address Line 1 | First line of the beneficiary's address. | Up to 35 alphanumeric characters and special characters. |
9 | Beneficiary Address Line 2 | Second line of the beneficiary's address (optional). | Up to 35 alphanumeric characters and special characters. |
10 | State / City | State or city where the beneficiary resides. | Up to 35 alphanumeric characters. |
11 | Country | The beneficiary's country. | Use valid ISO country codes (e.g., FRA, IND, DNK). |
12 | Intermediary Account Number | Account number of the intermediary bank (if applicable). | Up to 30 alphanumeric characters, no special characters. |
13 | Intermediary NCC | National Clearing Code of the intermediary bank (if applicable). | Up to 30 alphanumeric characters, no special characters. |
14 | Assign to Group | Optional grouping for the beneficiary. | Text or leave blank for the default group. |
Step 4: Upload the Beneficiary File
- After preparing the file:
- Drag and drop the file into the upload area or click Browse to locate it.
- Ensure the file format is
.csv
,.xls
, or.xlsx
.
- Select the appropriate Template Type (if applicable).
- Click Submit to upload the file.
Step 5: Review and Finalise
- The system will validate the file and display errors, if any.
- If there are errors:
- Download the error log for detailed information.
- Fix the errors in the original file and re-upload.
- If the file is valid:
- Review the beneficiaries added.
- Confirm the upload.
Common Errors and Solutions
Refer to the specific error codes and solutions in the table below to address issues during file uploads:
Need Help?
If you encounter issues not covered here, contact the Support Team for assistance.